Privacy Policy

Overview

NetOps is a network diagnostics toolkit built and distributed by SHYGUY LLC for iOS and Android. This policy explains what data NetOps collects, stores, and transmits — and what it does not.

The short version: NetOps does not collect, transmit, or sell any personal data. Everything stays on your device.

Data We Do Not Collect

• —No analytics or usage tracking
• —No crash reporting sent to third parties
• —No advertising identifiers
• —No account registration or login
• —No data shared with third parties

Data Stored Locally on Your Device (iOS)

NetOps stores the following data locally using iOS-managed storage (SwiftData and Keychain). This data never leaves your device unless you explicitly export it.

• —Saved hosts and IP addresses you add to the host manager
• —Tool history — inputs and results from diagnostics you run
• —Saved tool chains you create
• —API source configurations, including bearer tokens stored in the iOS Keychain
• —SSH keys stored in the iOS Keychain with device-only access

Sensitive credentials (API tokens, SSH keys) are stored exclusively in the iOS Keychain with kSecAttrAccessibleWhenUnlockedThisDeviceOnly protection, meaning they are inaccessible when the device is locked and cannot be transferred to another device.

Data Stored Locally on Your Device (Android)

The Android app stores two things, as files in its private app storage that other apps cannot read. They never leave your device unless you share them yourself (for example, exporting hosts as CSV).

• —Saved hosts and IP addresses you add to the host manager
• —Tool history — inputs and results from diagnostics you run (the newest 500, for as many days as you set)

Android's automatic cloud backup is turned off for NetOps, so this data is not copied to your Google account. The Android app has no API sources, SSH keys or other stored credentials. It asks for two permissions, both granted without a prompt: internet access, and network state (to find your router's address for LAN Scan and Net Map). Uninstalling the app deletes everything it stored.

Network Access

NetOps makes network requests as directed by you — for example, pinging a host you enter, performing a DNS lookup, or checking an SSL certificate. These requests are made directly from your device to the target host or resolver. No traffic is proxied through SHYGUY LLC servers.

WHOIS lookups use RDAP: the domain or IP address you enter is sent to rdap.org, which forwards the request to the registry responsible for it. DNS Propagation sends the name you enter to eight public DNS resolvers (Google, Cloudflare, Quad9, OpenDNS, DNS.WATCH and Yandex).

If you configure an API source, NetOps will make HTTP requests to the URL you provide using the credentials you supply. No data from these requests is stored on SHYGUY LLC servers.

Children's Privacy

NetOps is not directed at children under 13 and does not knowingly collect any information from children. As NetOps collects no personal data from any user, no special handling applies.

Changes to This Policy

If this policy changes materially, the effective date above will be updated and a note will be posted on shyguy.studio.

Contact

Questions about this policy? hello@shyguy.studio